Review response

Every review answered.
None sound like a robot.

Your public reviews answered within one business day, in the owner's voice — gratitude where earned, specifics where corrected, professionalism when a review is unfair. We draft in a shared log; you approve; nobody's logins change hands. $150–250/mo.

Start my voice deep-dive

We draft, you approve, you (or we, by delegation) post. Cancel anytime.

Retainer pricing — response speed is the product.

Single locationall platforms, ≤30 reviews/mo$150/mo

Multi-locationup to 5 locations, brand-voice guide$250/mo

Voice deep-diveone-time; the owner-voice profile everything is written in$200

Start my voice deep-dive →

Get Reply Local proves the model at exactly this scale; Birdeye/Podium charge $299–$697/mo for the software alone.

Exhibit A — the deliverable

A case file,
not a report.

This is a real RefoundMoney response log (anonymized). Every response drafted in the owner's voice with specifics from the review — approved once, posted anywhere.

1.Speed is the differentiator — first-to-respond ownership reads as the one that cares.

2.Negative reviews are read by everyone. The response is the ad; specifics beat defensiveness.

3.The owner's voice is built once — a 30-minute deep-dive keeps responses from ever sounding delegated.

Every packet contains:

Every review answered within 1 business day (owner-approved)
A shared log — approve in one tap
De-escalation patterns for unfair reviews
A monthly rating-trend report

Human-verified before it reaches you. Machine math, human judgment.

[ REFOUNDMONEY ]

OCT 2026 · 3 LOCATIONS · 41 REVIEWS · AVG 14 HRS

REVIEWS IN — OCT
NEGATIVE — "hour-long wait," ★★↳ ANSWERED IN 6 HRS · NEW PEAK-HOUR HOST NAMED
POSITIVE — regular, ★★★★★
UNFAIR — wrong-location complaint↳ ANSWERED WITH LOGS + INVITATION TO MAKE IT RIGHT
NEUTRAL — "food was fine"
ANSWERED THIS MONTH	None
RESPONSE TIME — ALL PLATFORMS↳ 14-hour average; 1-business-day SLA
↳ RATING TREND — 90 DAYS↳ 4.02 → 4.31 across 3 locations

RESPONSE TRAIL — THIS WEEK

★★ "hour-long wait" — 6h turnaround, fix named

Wrong-location 1★ — logs quoted, invite sent

5★ regular — thanked by name, nothing templated

↑ 41 answered, zero templates, zero logins — every draft owner-approved

OWNER-APPROVED

1-BUSINESS-DAY

NEVER·LOGINS

How it works

Three steps. Your voice. Every review.

STEP 1

Voice deep-dive

One 30-minute call. How the owner talks; what they'd never say.

STEP 2

Daily drafts

Every review answered daily in that voice, with specifics — nothing generic.

STEP 3

One-tap approval

You approve in the log; a monthly report shows the trend.

$150–$250/mo + $200 one-time voice deep-dive. Cancel anytime; the log is yours.

Three questions

Do you post for us?

We draft in the log; you approve; posting is yours (or ours by delegation, if you grant it). Your call, always.

What about unfair reviews?

De-escalation pattern: specifics, no defensiveness, an invitation to make it right. The audience is every future customer who reads it.

Platforms?

Google, Yelp, Facebook, TripAdvisor — anywhere the reviews are public.

Every review answered.None sound like a robot.